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Shipping
• Processing Time: Orders are processed within 2–5 business days.
• Shipping Time: Delivery typically takes 3–7 business days depending on your location.
• Shipping Charges: Calculated at checkout and displayed before payment.
• Tracking: Once shipped, you’ll receive a tracking number via email.
Returns & Refunds
• Returns: Due to the nature of our wellness products, we do not accept returns unless the item is damaged or incorrect.
• Damaged/Incorrect Items: If your product arrives damaged or is not what you ordered, please contact us within 48 hours of delivery with photos. We will either replace the item or issue a refund.
• Refunds: Once approved, refunds will be processed to the original payment method within 7–10 business days.
Cancellations
Orders can be canceled within 12 hours of placing them. After this window, we may have already processed your order for shipping.
Questions?
For all shipping and return inquiries, please contact us at:
Email: connect@vannessentials.com
Phone: 9958852312 Privacy Policy
Effective Date: [1 jan 2025]
At Vann Essentials, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect the following information when you interact with our website:
• Personal Information: Name, email address, phone number, shipping address, billing address, payment details.
• Technical Information: IP address, browser type, pages visited, device information (via cookies and analytics tools).
2. How We Use Your Information
We use your data to:
• Process and fulfill your orders
• Communicate with you about orders, promotions, and updates
• Improve our website and customer experience
• Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
• Service providers (shipping partners, payment gateways)
• Legal authorities, if required by law
4. Cookies
We use cookies to improve website functionality and user experience. You can control cookies through your browser settings.
5. Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
• Access or update your personal data
• Request data deletion (subject to legal obligations)
• Opt out of marketing communications at any time